Senior Continuous Improvement Specialist

TL;DR

Senior Continuous Improvement Specialist (Lean/Six Sigma): Lead process-improvement initiatives across Consumers Energy Large Business portfolio with an accent on aligning internal processes with client expectations and driving measurable improvements. Focus on evaluating workflows, facilitating discovery discussions, and translating performance metrics into actionable recommendations.

Location: East Lansing, MI (Hybrid – ~1 day/week onsite; additional visits as needed)

Salary: $75,000 – $85,000

Company

Leading firm accelerating transition to sustainable, carbon-neutral energy-efficient future through people-first culture.

What you’ll do

• Evaluate workflows across teams to identify inefficiencies, waste, and process gaps.
• Lead and support CI projects using Lean/Six Sigma methodologies.
• Facilitate discovery discussions with program managers to uncover improvement opportunities.
• Prepare and deliver presentations to internal stakeholders and client leadership.
• Analyze performance metrics and develop actionable recommendations.
• Serve as proactive internal consultant aligning to client continuous-improvement expectations.

Requirements

• 7+ years in continuous improvement, process optimization, or operational excellence
• Familiarity with Lean, Six Sigma, or similar frameworks
• Root-cause analysis and structured problem-solving skills
• Data-driven mindset for tracking, measuring, and reporting process outcomes
• Strong process-mapping skills (Visio, Miro, Lucidchart, or equivalents)
• Authorized to work in the US without sponsorship

Nice to have

• Six Sigma Green Belt, Black Belt, or equivalent certification
• Experience in utilities, energy efficiency, manufacturing, or process-heavy industries
• Client-facing presentation experience
• Knowledge of energy efficiency programs or utility operations

Culture & Benefits

• Medical, Dental, Vision Insurance with health care concierge service
• 401(k) with company match
• Paid vacation, sick, personal, parental, and volunteer time
• Employee Recognition Program and Assistance Program
• Access to on-demand training courses