Program Manager, Implementation (Enterprise)

TL;DR

Program Manager, Implementation (Enterprise) (Healthcare): Coordinate and execute onboarding and technical enablement for large complex healthcare organizations into hirify.global's technology ecosystem with an accent on EHR workflows, integrations, and cross-functional delivery. Focus on managing enterprise project workstreams, stakeholder communication, and process optimization for Epic Ambulatory and value-based care initiatives.

Location: Remote (US-based)

Company

hirify.global is a public benefit corporation empowering independent primary care practices to thrive in value-based care through technology and contracts with health plans.

What you will do

• Coordinate enterprise onboarding from initiation to go-live, tracking milestones, managing project plans, and surfacing risks.
• Serve as primary point of contact for enterprise clients, facilitating collaboration between client IT and internal teams for data exchange and workflow optimization.
• Develop and maintain implementation best practices and templates for top EHR systems like Epic Ambulatory.
• Ensure compliance with EHR standards, Promoting Interoperability guidelines, and accurate quality measure reporting.
• Monitor performance metrics, prepare status updates, and suggest process improvements for scalability.
• Manage post-implementation hand-off to field teams for long-term client success.

Requirements

• Bachelor’s degree in technical field or equivalent experience.
• 6+ years in healthcare technology implementation/project management.
• Proven experience with enterprise-level EHR implementations.
• Experience configuring enterprise SaaS applications.
• Knowledge of EHR integration strategies, FHIR, and HL7 standards.

Nice to have

• Deep understanding of enterprise project lifecycle in SaaS or value-based care.
• Experience navigating complex corporate structures in healthcare.
• Skills in conflict resolution, strategic communication, negotiation, and expectation management.
• Familiarity with EpicCare Ambulatory integrations and clinical workflows.

Culture & Benefits

• Remote-first collaborative culture focused on public health mission and diverse teams.
• Flexible schedules, health/dental/vision insurance up to 80% paid, 21 PTO days first year.
• 12 weeks paid parental leave, 6 weeks sabbatical after 6 years, 401(k) with 4% match, stock options.
• Two volunteer days, 11 holidays, educational reimbursement.
• Occasional travel (10-25%).