Lead Project & Program Manager (SaaS)

TL;DR

Lead Project & Program Manager (SaaS): Overseeing development, implementation, and management of SaaS products with an accent on operations for Product Management team, product launches, and strategic roadmaps. Focus on standardizing business processes, mitigating risks, driving cross-functional collaboration, and delivering value through innovation and performance monitoring.

Location: Hybrid (8 days/month) in Waltham, MA or local to EST hours preferred.

Salary: $107,500 - $188,400 USD

Company

hirify.global is a global provider of professional information, software solutions, and services in SaaS products.

What you will do

• Lead operations for Product Management team, ensuring successful delivery of SaaS projects and driving efficiency.
• Define playbooks for product launches, standardize processes like planning, enablement, roadmap execution, and reporting.
• Oversee day-to-day SaaS product portfolio operations, monitor performance, and manage updates.
• Develop strategic product roadmaps with leadership, deliver new capabilities, and bring product lines to market.
• Identify process improvements, mitigate risks, and drive cross-functional strategic projects across Engineering, Design, Sales, and more.
• Prepare executive reports on product progress, conduct data analysis, and implement best practices.

Requirements

• Bachelor's degree in Computer Science, IT, Business Administration, or related; Master's a plus.
• Minimum 5 years in program management or Product operations in SaaS environment.
• Strong product & project management skills with tools like Jira, Trello, Asana, Aha!, ProductPlan.
• Expert in Microsoft PowerPoint, Project, Excel; excellent communication and analytical skills.
• Knowledge of Agile methodologies, engineering practices, product lifecycle, and data-driven decision making.
• Ability to thrive in fast-paced environment; up to 20% travel.

Culture & Benefits

• Competitive benefits including Medical, Dental, Vision, 401(k), FSA/HSA, Commuter Benefits.
• Tuition Assistance, Vacation, Sick Time, Paid Parental Leave.
• Bonus eligible; focus on work-life balance and professional growth.

Hiring process

• Interviews without AI tools or external prompts; in-person interviews may be required.
• Onsite appearance at hirify.global office possible during recruitment.
• Recruiter discusses specific offer based on skills, experience, and location.