Global Account Manager - Bilfinger Industries (m/f/d)

TL;DR

Global Account Manager (Industrial Services): Driving global business growth, strengthening strategic customer relationships, and developing techno-commercial offerings across countries and business units with an accent on account planning, customer analysis, and cross-border opportunities. Focus on building multi-level relationships, identifying growth opportunities, and optimizing product portfolio through customer feedback and reviews.

Location: Frankfurt am Main, Mannheim, Oberhausen or any hirify.global location within Europe (Partial Remote / Hybrid)

Company

International industrial services provider increasing efficiency and sustainability for process industry customers in energy, chemicals & petrochemicals, pharma & biopharma, and oil & gas.

What you will do

• Develop value propositions and account plans aligned with growth strategy for strategic global accounts
• Analyze customer structures, decision processes, investment plans, and competitive positioning
• Build trusting relationships at multiple levels (Purchasing, Operations, Management) and identify growth opportunities with business units
• Establish professional account management processes and ensure consistent customer image
• Contribute to product development and portfolio optimization via customer feedback and surveys
• Report on sales pipelines and initiatives using Salesforce

Requirements

• University degree in engineering or business administration or equivalent
• At least 10 years of experience in industrial services industry; 3–5 years in Key Account Management preferred
• Proven experience directing strategic initiatives and projects across geographies and business units
• Experience leading indirect teams in matrix organization, complex negotiations, and stakeholder management
• Fluent in English; additional languages advantageous
• International travel required

Nice to have

• Strong commercial understanding and business acumen
• Ability to manage ambiguity and organizational change

Culture & Benefits

• Flexible working hours with flexitime and mobile working
• 30 days vacation, vacation/Christmas bonuses, company pension, capital-forming benefits
• Corporate benefits: discounts, free parking, job ticket, canteen, EGYM Wellpass, free beverages
• Modern ergonomic workstations and structured onboarding
• Open team environment with room for ideas and international projects