Director, Digital Test Administration (EdTech)

TL;DR

Director, Digital Test Administration (EdTech): Leading the planning, coordination, and continuous improvement of digital testing operations across Puerto Rico and Latin America with an accent on secure, reliable, and high-quality testing experiences. Focus on optimizing registration processes, resource planning, and implementing low-code/no-code solutions to enhance operational efficiency.

Location: Hybrid (San Juan, Puerto Rico). Must be based in or be able to commute to the San Juan office every Tuesday and Wednesday

Salary: $64,000 – $80,000

Company

A self-sustaining nonprofit organization dedicated to expanding educational and career opportunities for millions of students.

What you will do

• Plan and oversee all operational processes for digital test administrations throughout Puerto Rico and Latin America.
• Develop and execute the annual test delivery calendar, securing necessary locations, equipment, and resources.
• Create and maintain administrative documentation and instructional materials to ensure compliance with regulations.
• Monitor task completion, maintain accurate records, and prepare periodic status reports and dashboards for leadership.
• Implement low-code/no-code approaches to troubleshoot issues and optimize workflows independently of full engineering support.
• Coordinate student accommodation requests and manage relationships with test centers and institutional stakeholders.

Requirements

• Authorization to work in the United States for any employer.
• 4+ years of relevant operations and/or administrative experience.
• Proficiency in both English and Spanish.
• Strong organizational skills, budget management experience, and proficiency in Microsoft Office.
• Bachelor's degree in Business Administration, Education, Industrial Engineering, or a related field preferred.
• Availability to work flexible hours and "On Call" schedules as needed.

Nice to have

• Curiosity and enthusiasm for emerging technologies and AI-driven solutions.

Culture & Benefits

• Mission-driven work environment focused on positive educational impact.
• Diverse and inclusive culture with multiple staff affinity groups.
• Transparent approach to promotions, merit raises, and annual performance-based bonuses.
• Professional growth opportunities to sharpen strengths and meet development goals.
• College Board Cares program offering up to $1,000 annual match for charitable contributions.

Hiring process

• Resume and application submission followed by a recruiter phone/video screen.
• Hiring manager interview and a performance exercise (such as live coding or similar).
• Panel interview, leadership conversation, and reference checks.