Technical Enablement Program Manager, Field Engineering

TL;DR

Technical Enablement Program Manager (Field Engineering): Design, execute, and continuously improve technical enablement programs across Field Engineering, partnering with Graph Academy, product SMEs, and go-to-market teams. Focus on building structured onboarding, upskilling, certification tracks, and continuous learning roadmaps to drive practitioner-level technical competence and alignment with product evolution.

Location: Remote: Northeast US or Southeast US, preference for Eastern Time Zone

Salary: $120,000 - $150,000 USD

Company

hirify.global is the graph intelligence platform powering enterprise knowledge graphs, AI systems, and trusted by 84 of the Fortune 100.

What you will do

• Build and own technical enablement programs including onboarding, hands-on workshops, labs, virtual training, and certification tracks.
• Design program flows, sequencing, prerequisites, assessments, and transitions from beginner to expert levels.
• Lead onboarding for new field engineering hires and maintain continuous learning roadmaps aligned with product updates.
• Create and curate enablement assets like labs, guides, and playbooks in collaboration with SMEs.
• Engage stakeholders across field engineering, Graph Academy, and product teams to align on needs, gather feedback, and prioritize roadmaps.
• Define KPIs, track metrics like time-to-proficiency and certification rates, produce dashboards, and drive continuous improvement.

Requirements

• 7+ years in technical enablement, training, curriculum development, or related roles like solution engineering or developer advocacy
• Demonstrated experience designing and iterating multi-persona technical enablement programs
• Strong program and project management skills to juggle multiple initiatives
• Excellent facilitation, presentation, coaching, and communication skills
• Proven stakeholder management with senior leaders and cross-functional teams
• Experience with LMS, Confluence, SharePoint, or similar tools; data-driven mindset for metrics and insights

Nice to have

• Experience managing certification or assessment programs
• Previous field experience in solutions engineering, pre-sales, professional services, or consulting
• Knowledge of adult learning theory and instructional design

Culture & Benefits

• Stock option grants and annual bonus eligibility
• Medical, dental, vision benefits, 401(k), paid time off, and leaves of absence
• Culture emphasizing relationships, inclusiveness, innovation, customer success, positive intent, and intellectually honest discussions
• Empowered to contribute and innovate in a collaborative environment