Site Reliability Engineer (Cloud)

TL;DR

Site Reliability Engineer (Cloud): Supporting delivery and operation of the managed hirify.global Horizon product in customer cloud environments with an accent on infrastructure automation and cloud scalability. Focus on provisioning cloud components using IaC, optimizing CI/CD pipelines, and leading root cause investigations to ensure high system availability.

Location: 100% remote flexibility anywhere in the United Kingdom

Company

A technology provider improving the guest experience for the world's top attractions and leisure venues through innovative ticketing and eCommerce solutions.

What you will do

• Provision and deploy product components to customer cloud accounts using Terraform and ArgoCD.
• Maintain and improve CI/CD pipelines via GitHub Actions and ArgoCD for application and infrastructure deployments.
• Support monitoring, logging, and alerting using Prometheus, Grafana, and Coralogix.
• Lead incident triage, root cause investigations, and manage L3 escalations.
• Ensure security and compliance for customer cloud environments, including identity and network controls.
• Participate in a monthly on-call rotation as an L3 responder.

Requirements

• Professional exposure to cloud platforms (AWS, Azure, or GCP).
• Practical experience with Terraform, Docker, and Cloud Managed Kubernetes (EKS, AKS, or GKE).
• Proficiency in scripting using Python or Bash.
• Familiarity with Linux systems and command-line tools.
• Solid understanding of Ops and CI/CD concepts.
• Must be based in the United Kingdom

Culture & Benefits

• Competitive compensation package including an annual bonus opportunity.
• Generous paid time off: 26 days annual leave plus 8 bank holidays.
• Inclusive family benefits, including support for surrogacy, adoption, and fertility.
• Comprehensive health insurance and a matching pension scheme up to 8%.
• Unlimited access to LinkedIn Learning for professional development.
• Flexible work schedule and a virtual environment focused on inclusivity and fun.