Inbound Sales Representative (Late Afternoon/Evening Hours Coverage)

TL;DR

Inbound Sales Representative (Late Afternoon/Evening Hours Coverage): Convert incoming leads into sales and nurture relationships with potential customers handling high-volume inquiries via phone, email, and chat with an accent on Australia time zone coverage using PST shifts. Focus on providing product information, addressing concerns, managing CRM leads, and meeting sales targets.

Location: Based in Vancouver, BC, Canada headquarters. Week 1 fully onsite onboarding, Week 2 hybrid (3 office/2 home), fully remote after 60 days with occasional office expectations. Not for digital nomads; must align with PST for Australia coverage per company HR policy.

Salary: Base $50,000 CAD, total on-target earnings $65,000–$70,000.

Company

hirify.global is on a mission to shift from reactive sick-care to proactive healthcare with fast, safe, non-invasive whole-body MRI scans powered by optimized hardware, software, AI, and patient-centric clinics.

What you will do

• Deliver exceptional customer service via phone, email, and chat.
• Handle high-volume inquiries from potential customers and provide detailed product information.
• Address customer concerns, manage leads in CRM, and follow up to nurture relationships.
• Convert leads to sales, meet weekly/monthly/quarterly targets, and collaborate with sales team.
• Adapt to additional tasks in a fast-paced environment.

Requirements

• Based in Vancouver, BC, Canada; PST shifts (11am–10pm) for Australia coverage.
• Proven experience in customer interaction, lead generation, and closing deals.
• High emotional intelligence, strong interpersonal, written, and verbal communication skills.
• Excellent multitasking, time management, results-driven mindset under pressure.
• Reliable, self-motivated, adaptable, with emphasis on patient privacy and professionalism.

Culture & Benefits

• Pioneers with bias for action, experimentation, and grit; platform-builders focused on ownership and mission.
• Patient-centric values emphasizing impact on lives.
• Free whole-body scans for team members; comprehensive health, dental, vision, mental health coverage.
• RRSP/TFSA access; flexible vacation policy encouraged; weekly team socials.
• Growth opportunities with no single path to success; strong relationship-building.