Account Director, Experiential

TL;DR

Account Director, Experiential: Lead high-impact client relationships and drive innovative event solutions that bring brands to life with an accent on strategic partnership, hands-on execution, and team leadership. Focus on translating client goals into event strategies, overseeing planning and delivery, and identifying growth opportunities.

Location: Candidates must be based in one of the following states: California, Colorado, Florida, Georgia, Illinois, Kansas, Minnesota, Missouri, Nebraska, New York, Ohio, Oklahoma, South Carolina, Texas, Wisconsin. Remote, hybrid, or onsite depending on location (part-time office required if in KS or MN).

Salary: $90,000 - $100,000

Company

Global leader in enterprise-level engagement and loyalty platform technology, serving hundreds of clients including 70+ Fortune 500 companies across industries.

What you will do

• Serve as primary strategic partner for key client accounts, building long-term relationships and translating goals into event strategies.
• Oversee planning, execution, and evaluation of corporate events of all sizes, ensuring alignment with brand objectives.
• Lead strategic account reviews, identify growth opportunities, and deliver persuasive presentations.
• Mentor and manage a team of 2-4 event professionals, providing coaching and ensuring high performance.
• Provide leadership during high-pressure moments and manage budgets, timelines, and logistics.

Requirements

• 8+ years in client services or account management, with 5+ years in event planning.
• Proven success leading complex client relationships and event portfolios.
• Strong communication, presentation skills, and executive presence.
• Deep understanding of event logistics, production, and brand strategy.
• Experience managing teams and budgets in fast-paced environments.
• Ability to travel up to 25% for client meetings and events; flexibility for extended hours during peak periods.

Culture & Benefits

• Inclusive workplace valuing diversity, authenticity, and sustainability.
• Medical, Dental, Vision coverage; HSA/FSA plans; Long-Term disability and Life Insurance.
• 401k matching, education reimbursement, EAP resources, 13 paid holidays, and PTO.
• Fun, casual, flexible hybrid environment with rewards, incentives, and career growth opportunities.
• Employee referral bonuses, group opportunities, and wellness programs.