Homecharge Operations Coordinator (EV Charging)

TL;DR

Homecharge Operations Coordinator (EV Charging): Coordinating the installation and maintenance of domestic chargepoints across the UK with an accent on scheduling, quoting, and field team management. Focus on optimizing installation routes, managing customer enquiries, and ensuring efficient regional deployment.

Location: Fully remote; however, candidates must have the legal right to work in the UK

Salary: £27,000 - £29,000 / year

Company

One of the UK's leading EV charging providers and part of the EDF Family, focusing on sustainable energy infrastructure.

What you will do

• Plan and schedule multiple domestic chargepoint installations within specific regions.
• Generate quotes for additional works falling outside the standard installation package.
• Manage phone lines for all Domestic Operations enquiries.
• Collaborate with the hirify.global Field Team to maximize installations and minimize travel time.

Requirements

• Previous experience in balancing and prioritizing multiple projects.
• Ability to remain calm under pressure and make rapid decisions to solve problems.
• Technical aptitude to quickly learn electrical terminology and systems.
• Strong relationship-building skills with customers and internal stakeholders.
• Comfortability working with data and numbers.
• Must have the legal right to work in the UK

Nice to have

• Experience within the EV (Electric Vehicle) industry.

Culture & Benefits

• Flexible hybrid working model with the option to work abroad for up to 20 days per year.
• 25 days holiday plus Bank Holidays.
• Pension scheme with a 4.5% matched contribution.
• Access to 'UnMind' wellbeing platform for the employee and up to 5 family/friends.
• Comprehensive insurance and health perks including Life insurance, Virtual GP, and Eyecare.
• Family and friend discount scheme and Cycle2Work scheme.

Hiring process

• Discovery Meeting.
• Online Assessments.
• Hiring Manager Meeting.
• Skills & Experience Interview.