Director of Product (Healthcare Solutions)

TL;DR

Director of Product (Healthcare Solutions): Defining and driving healthcare product strategy, roadmap, and platform capabilities for AI-powered communications integrated with EHR and practice management systems with an accent on provider workflows, compliance, and operational efficiency. Focus on identifying AI use cases in patient engagement, care coordination, and administrative automation, developing scalable verticalization, and leading cross-functional execution to deliver differentiated value.

Location: US, Remote

Compensation: $170,000 - $210,000 / year

Company

hirify.global is redefining customer experience for SMBs and mid-market through AI-powered cloud communications and CX solutions, focusing on healthcare vertical with AI assistants and agents for patient engagement and workflow automation.

What you will do

• Define healthcare product strategy covering provider workflows, EHR ecosystems, HIPAA compliance, and AI use cases in patient engagement and administrative workflows.
• Own healthcare product roadmap, prioritizing initiatives for growth and differentiation in partnership with Product Management and R&D.
• Drive integrations with EHR, practice management, CRM, and telehealth systems for SMB providers.
• Partner with Engineering, UX, and Architecture to build compliant, scalable solutions addressing real-world challenges.
• Align with Product Marketing, Sales, and Channels for GTM enablement, positioning, and competitive insights.
• Build relationships with healthcare technology partners and ecosystem players.

Requirements

• 10+ years in healthcare technology product leadership, ideally in EHR, practice management, patient engagement, or healthcare communications.
• Deep understanding of independent physician practices, specialty clinics, and multi-location provider groups.
• Proven ability to translate complex workflows into shipped product capabilities and integrations.
• Strong grasp of AI-driven trends in healthcare for patient engagement and operational automation.
• Experience leading cross-functional teams and aligning stakeholders around vertical product strategy.
• Ability to engage executive stakeholders, technical buyers, clinicians, and operational leaders.

Nice to have

• Experience bringing healthcare solutions to market in SaaS, UCaaS, or CCaaS organizations.
• Integrating with SMB-focused EHR or practice management platforms.
• Familiarity with enterprise health systems, preferring independent and mid-sized providers.

Culture & Benefits

• Fully remote workplace.
• Commitment to diversity, inclusion, and equal opportunity employer.
• Hiring and promotion based on job performance without regard to protected statuses.

Hiring process

• Stage 1: Applied
• Stage 2: Interview
• Stage 3: Review
• Stage 4: Hired