Metrics Analyst

TL;DR

Metrics Analyst: Support NSF’s Office of Legislative and Public Affairs by collecting, analyzing, and reporting data on communications campaigns, digital engagement, and outreach initiatives with an accent on performance metrics and strategic insights. Focus on developing dashboards, visualizations, and recommendations to evaluate effectiveness and refine strategies.

Location: On-Site in Alexandria, VA (NSF Headquarters). Limited travel may be required. Public Trust clearance required.

Company

Consulting firm providing tailored solutions across healthcare, defense, and civilian sectors for government agencies including NSF.

What you will do

• Collect, analyze, and report data on digital engagement, campaigns, events, and media coverage.
• Develop and maintain metrics frameworks for communications and outreach performance.
• Track engagement across websites, social media, and media tools; prepare dashboards and reports on KPIs and trends.
• Evaluate plans and initiatives using feedback and metrics; provide data-driven recommendations.
• Identify stakeholder trends and support audience engagement strategies.
• Collaborate with teams to integrate metrics into campaign planning and ensure compliance with federal standards.

Requirements

• Bachelor’s degree in Communications, Data Analytics, Marketing, Public Affairs, Statistics, or related (or 3+ years relevant experience).
• 8+ years experience in communications strategies, campaign evaluation, and engagement metrics analysis, preferably for science or federal agencies.
• Strong skills in analyzing complex data sets, reporting, and translating insights into actionable recommendations.
• Experience building metrics frameworks for communications and digital campaigns.
• Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Teams, SharePoint).
• Experience with data visualization and analytics tools for dashboards.
• Excellent collaboration and communication skills.

Nice to have

• Experience with science-focused organizations, media monitoring tools, digital analytics platforms, and federal standards like Section 508.

Culture & Benefits

• Medical, vision, dental plans.
• Paid holidays and personal time off.
• 401K plan, short/long-term disability, life insurance.
• Education and training assistance.
• Incentive plans and referral bonuses.
• Employee assistance programs.