Sales Operations Manager

TL;DR

Sales Operations Manager: Optimizing sales processes, managing sales and partner commissions, and driving data-driven decision-making with an accent on AI automation, analytics, and CRM optimization. Focus on commission calculations, KPI dashboards, forecasting accuracy, and cross-functional collaboration to enhance sales performance.

Location: Remote (United States)

Salary: $100,000–$120,000 + bonus

Company

North America’s largest technology advisor and solution provider for SMBs, specializing in ERP, HCM, and CRM implementations and managed services.

What you will do

• Own the end-to-end sales and partner commissions process, from plan definition to bi-monthly execution, ensuring accuracy and transparency.
• Optimize sales workflows, implement AI and automation to streamline operations, and support forecasting and quota setting.
• Develop sales performance dashboards and KPIs using Power BI or Tableau, delivering actionable insights to leadership.
• Drive CRM optimization, data accuracy, and sales enablement across departments.
• Act as a bridge between sales, finance, marketing, and operations to align on goals and resolve issues.

Requirements

• 7+ years in sales/revenue operations, with 3+ years managing commissions processes
• Excellent Excel skills, SQL querying, and detail-oriented mindset
• Proven experience owning and improving complex sales and commission processes
• Advanced proficiency in BI tools (Power BI, Tableau) and CRM systems (e.g., Microsoft Dynamics)
• Strong analytical skills, forecasting, pipeline management, and stakeholder alignment
• Bachelor’s degree in business or related field

Nice to have

• Experience implementing AI, automation, and workflow tools for sales efficiency

Culture & Benefits

• Comprehensive health benefits including medical, dental, vision, HSA with company contribution, and EAP
• Retirement planning with 401k matching, life/AD&D insurance, short/long-term disability
• Paid time off starting at 15 days annually plus 8 holidays (including 1 floating)
• Additional perks: flexible spending accounts, wellness programs, pet insurance, legal benefits
• Inclusive culture focused on diversity, equity, and employee growth