Sales Operations Specialist - Canada

TL;DR

Sales Operations Specialist (Canada): Managing contract processes, sales compensation, and forecasting for the Canadian market with an accent on commercial quality, process execution, and regional strategy support. Focus on negotiating agreements, coordinating sales planning meetings, and improving CRM adoption and forecast accuracy.

Zapopan, JAL, MX

Company

hirify.global develops dental imaging and healthcare IT solutions as part of Carestream Health.

What you will do

• Manage contracts for direct customers including bid reviews, strategy collaboration, negotiation, and archiving approvals.
• Handle sales compensation planning, implementation, training, payout execution, and pay forecasts for LARC region.
• Support operating mechanisms by providing sales data, coordinating planning meetings, and identifying sales risks/opportunities.
• Oversee lead-to-order processes including quotations, customer account management, pricing, and order issue resolution.
• Drive systems adoption by supporting sales team on CRM/quotation tools, running reports, and improving usage.
• Manage channel operations including performance analysis, onboarding, and communication of pricing/product changes.

Requirements

• Native/Advanced English and advanced Spanish skills
• Bachelor’s degree in business, finance, engineering or related field
• Strong understanding of contractual/commercial concepts and negotiation ability with minimal supervision
• Exceptional communication, organizational skills, analytical abilities, and process improvement focus
• Proficiency in Microsoft Office Suite, especially Word; self-starter with discipline in execution
• Problem-solving, team working, flexibility, and integrity in handling confidential information

Nice to have

• Sales operations or sales compensation management experience
• IT skills in SAP, quoting tools (e.g. BMI), CRM (e.g. C4C, Salesforce)
• Understanding of sales/service processes and medical device industry
• Basic French skills

Culture & Benefits

• Equal opportunity employer committed to diversity and inclusion
• Reasonable accommodations for disabilities in application process
• Collaborative environment with cross-functional teams (sales, service, finance, legal)