Exchange Engineer (Microsoft 365)

TL;DR

Exchange Engineer (Microsoft 365): Delivery of advanced technical support and administration for on-premises Exchange, Exchange Online, and Hybrid deployments with an accent on identity management and server infrastructure. Focus on optimizing high availability, executing lifecycle management, and resolving intricate mail routing and synchronization issues.

Location: Canberra, Australia. Must be an Australian Citizen

Company

hirify.global is an ASX-listed advisory and IT solutions company providing leading Hybrid IT, Private Cloud, and Connectivity services across Australia and Asia-Pacific.

What you will do

• Deliver advanced technical support and administration for on-premises Exchange, Exchange Online, and complex Hybrid deployments.
• Manage and configure Microsoft 365 and Entra ID, including conditional access policies and multi-factor authentication (MFA).
• Maintain and optimize backup, high availability (DAGs), and disaster recovery capabilities for critical messaging infrastructure.
• Execute patching, Cumulative Updates (CUs), and system upgrades for Exchange and Windows Server environments.
• Liaise with vendors such as Microsoft to resolve complex mail routing and hybrid synchronization issues.
• Create and maintain robust "as-built" documentation and knowledge base articles.

Requirements

• Must be an Australian Citizen
• Proven experience as a Systems Engineer with a strong focus on Microsoft 365 and identity management.
• Deep expertise in Exchange Hybrid deployments and general Windows Server environments.
• Ability to manage complex cloud, identity, and infrastructure ecosystems in demanding environments.
• Experience configuring Entra ID conditional access and hybrid identity synchronization.
• Ability to resolve platform access and server performance incidents against defined SLAs.

Culture & Benefits

• Career growth via succession planning, internal mobility, and mentorship.
• Ongoing investment in professional development and industry certifications.
• Employee benefits, recognition, and wellbeing platform.
• Mental health support through an Employee Assistance Program (EAP).
• Paid parental leave and support for family and caring responsibilities.
• Monetary incentives via an employee referral program.