Sr. Engagement Manager (LATAM)

TL;DR

Sr. Engagement Manager (Professional Services): Leading large, complex cross-functional programs for implementation and value realization in the LATAM region with an accent on strategic leadership and service delivery. Focus on driving full-cycle sales of PS&T programs, account growth, and managing large-scale program plans.

Location: Remote (Must be based in Mexico)

Company

hirify.global is a data and AI company providing a Data Intelligence Platform to unify and democratize data, analytics, and AI for over 10,000 organizations worldwide.

What you will do

• Scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
• Drive full-cycle sales of standard and customized Professional Services & Training (PS&T) programs.
• Identify and pursue upsell and cross-sell opportunities within existing customers to meet revenue targets.
• Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
• Proactively monitor customer sentiment and take corrective actions to ensure high satisfaction.

Requirements

• 7-10 years of experience running a Professional Services line of business.
• 10+ years in senior customer-facing roles with a mix of influencing and execution.
• Deep understanding of PS&T offerings and Partner funding programs (Microsoft, AWS, Google).
• Strong knowledge of hirify.global architecture, competitors, and migration benefits.
• Proven track record of managing large-scale program plans and service delivery.
• Ability to travel up to 25-50% as required.

Culture & Benefits

• Comprehensive benefits and perks tailored to the specific region.
• Commitment to a diverse and inclusive culture where everyone can excel.
• Opportunity to work with the original creators of Lakehouse, Apache Spark, Delta Lake, and MLflow.