Billing Specialist

TL;DR

Billing Specialist: Delivering billing and related administrative services to carriers, agents, employers, and policyholders with an accent on timely and accurate processing in a fast-paced environment. Focus on meeting SLAs for caseloads, collaborating with colleagues to maintain service levels, and supporting corporate initiatives like system improvements and special projects.

Hybrid 3-4 Days in Office, Cleveland, OH

$18.00 - $20.00 Hourly

Company

Insurance intermediary scaling operations and committed to equal employment opportunity.

What you will do

• Process bill payments and policy changes timely and accurately.
• Meet all SLAs for your caseload.
• Collaborate with colleagues to maintain service levels for Premium Accounting clients.
• Support corporate initiatives including system improvements, special projects, and customized service for new clients.

Requirements

• Experience using Excel.
• Experience working with clients via phone and email.
• Strong organizational skills.
• Exceptional attention to detail.
• Self-directed, thorough, and highly organized.
• Effective verbal and written communication.
• Desire to work in a fast-paced team adapting to ongoing change.

Culture & Benefits

• Equal opportunity workplace.
• Fast-paced environment with emphasis on service standards and responsiveness.