Assistant Director, Workplace Experience

TL;DR

Assistant Director, Workplace Experience: Own day-to-day operational strategy and service delivery for the flagship New York office with an accent on hospitality, employee engagement, and vendor management. Focus on executing workplace programming, managing events and logistics, overseeing technology ecosystem, and synthesizing data into actionable insights.

Location: On-site role requiring work from hirify.global’s New York office 5 days per week. Ability to travel 1-3 times per year. Authorization to work in the United States required.

Salary: $60,000-$80,000

Company

Self-sustaining nonprofit expanding educational and career opportunities through mission-driven work in standardized testing and services.

What you will do

• Own NYC office operations, service delivery, and building relationships including escalations, security, and emergency protocols.
• Oversee meeting and event logistics for leadership, board events, and gatherings.
• Manage office technology like space software, displays, and AV systems.
• Design and execute workplace programming including events, food programs, and cultural celebrations aligned with employee feedback.
• Lead vendor relationships, budgets, SLAs, and performance reviews.
• Collect workplace data on utilization, events, and services; create reports and recommendations for improvements.

Requirements

• 3-5 years in workplace experience, office operations, hospitality, events, or facilities coordination
• Hospitality mindset and ability to represent the office professionally across all levels.
• Experience managing facilities, vendors, property management, and service providers.
• Strong organizational, interpersonal, and communication skills for fast-paced environment.
• Comfort with workplace tools like Slack, booking systems, and AV platforms.
• Ability to lift up to 50 lbs and work on-site 5 days per week in New York City.

Culture & Benefits

• Supportive team environment fostering collaboration, trust, and shared success.
• Comprehensive compensation package with fair, market-based salaries adjusted by location.
• Commitment to growth, learning new tools including AI-driven solutions, and data-informed decisions.
• Focus on impact, excellence, and continuous improvement through feedback and benchmarking.
• Open conversations about compensation and benefits throughout hiring.

Hiring process

• Resume review, recruiter screen, hiring manager interview, performance exercise, panel interview, leadership conversation, and reference checks.