Senior Sales Development Representative (SaaS)

TL;DR

Senior Sales Development Representative (SaaS): Qualifying inbound leads and expanding the customer base for an AI-powered communications platform with an accent on lead qualification and high-volume outreach. Focus on converting top-of-funnel leads into booked demos and collaborating with Account Executives to drive revenue growth.

Location: Hybrid, must be based in New York

Salary: $68,300 base, $83,300 OTE

Company

hirify.global is a unicorn, AI-powered customer communications platform used by over 22,000 companies worldwide to streamline voice, SMS, and WhatsApp interactions.

What you will do

• Serve as the first point of contact to filter and qualify top-of-funnel inbound leads via phone, email, and chat.
• Communicate product features and business advantages to a wide variety of buyer personas.
• Collaborate with North America Account Executives to book demos and meetings.
• Document all sales activities and lead interactions accurately in Salesforce.
• Continuously monitor industry trends to refine consultative selling techniques.

Requirements

• Proven experience in customer-facing roles, preferably in sales, retail, or SaaS start/scale-ups.
• Excellent verbal and written communication skills with a consultative approach.
• Working knowledge of CRM systems, specifically Salesforce and Intercom.
• Ability to thrive in a fast-paced startup environment with superior time management skills.
• Must be based in New York for hybrid office attendance.

Nice to have

• Business proficiency in Spanish to manage occasional leads from the Latam region.

Culture & Benefits

• 100% covered medical, dental, and vision insurance.
• 401k plan with company matching.
• Unlimited PTO to ensure work-life balance.
• Wellness, commuter, and childcare reimbursements.
• Generous parental leave policy.