Associate Account Director (Commerce)

TL;DR

Associate Account Director (Commerce): Managing commerce-focused client accounts and integrated programs across digital and retail platforms with an accent on strategic execution and client relationship management. Focus on driving day-to-day business success, optimizing internal team processes, and delivering high-impact commerce solutions.

Location: Hybrid in Minneapolis, MN (Must be based in or near Minneapolis)

Salary: $115,000 - $130,000 a year

Company

hirify.global is an agency of industry experts accelerating digital transformation for the world’s most ambitious companies.

What you will do

• Act as the primary contact for clients, leading both the strategic and executional aspects of commerce-focused projects.
• Partner with Group Directors in high-level strategic and financial conversations with senior-level clients (VP/EVP).
• Champion client business objectives within the agency to ensure all team outputs align with execution goals.
• Identify growth opportunities for clients and build strong relationships through a consistent on-site presence.
• Translate commerce expertise in UX/UI, content management, and shopper marketing into sharp team direction.
• Collaborate with Client Operations to optimize internal workflows and facilitate cross-functional communication across Strategy, Creative, Media, and Data teams.

Requirements

• 8+ years of progressive professional experience in digital, creative, media, or business consulting environments.
• Proven experience managing commerce programs, including website UX/UI design and shopper marketing.
• Exceptional written and verbal communication skills for articulating complex concepts persuasively.
• Bachelor’s Degree in Marketing, Communications, or a related field.
• Ability to navigate ambiguity and manage complex projects with numerous stakeholders.
• Must be based in or near Minneapolis, MN to support a structured-hybrid work model and on-site client visits.

Nice to have

• Strong passion for business and marketing strategy.
• Ability to negotiate and deliver mutually beneficial results.
• Grace and professionalism when navigating conflict and difficult situations.

Culture & Benefits

• Entrepreneurial culture powered by technologists, data scientists, and industry experts.
• Structured-hybrid work model: Office presence mid-week with remote work on Mondays and Fridays.
• Opportunity to grow within a culture that values innovation and the redesign of consumer experiences.
• Collaborative environment with a focus on seamless, transparent client engagement.