Account Manager (B2B SaaS)

Location: Hybrid role requiring three days per week in the office in Raleigh, NC, United States.

Company

hirify.global develops document tools that transform static files into intelligent, secure workflows for businesses, governments, and developers worldwide.

What you will do

• Own and grow a portfolio of mid-market and enterprise accounts.
• Build and execute account plans for upsell, cross-sell, long-term retention, and expansion.
• Develop relationships across customer organizations and present insights to stakeholders at all levels.
• Partner with Solutions, Customer Success, and Partnerships to drive product adoption and customer satisfaction.
• Manage account health, pipeline, forecasts, and renewal risk while keeping Salesforce accurate.
• Feed customer feedback into product and internal teams to help shape hirify.global’s direction.

Requirements

• At least 2 years of experience in Account Management or Sales in B2B SaaS or technology.
• Proven track record of growing mid-market or enterprise accounts.
• Ability to understand and articulate technical products to both business and technical audiences.
• Experience with Salesforce or an equivalent CRM.
• High energy and execution-focused approach, with comfort working in a fast-paced hybrid environment without heavy structure.

Nice to have

• Familiarity with Gong.
• Curiosity about AI tools.
• Background in developer tools, document processing, or APIs.

Culture & Benefits

• Collaborative, learning-oriented, curious, self-starting, ownership-driven, and execution-focused culture.
• Globally distributed company with offices in the United States, United Kingdom, France, and Austria.
• Mostly remote work environment with a hybrid arrangement for this role.
• Low-meeting culture with an emphasis on asynchronous communication.
• Competitive salary and comprehensive benefits.
• Commitment to equal opportunity, diversity, and inclusive hiring.