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Описание вакансии
Текст:
TL;DR
Account Management Team Lead (SaaS): Building and leading a team of 5–8 Account Managers responsible for growing emerging and SMB customer accounts, with an accent on quota performance, spend activation, retention, expansion, and scalable coaching systems. Focus on hiring and developing account managers, turning individual judgment into repeatable sales motions, forecasting performance, and solving complex customer and cross-functional growth challenges.
Location: Hybrid in New York, NY or San Francisco, CA. Relocation expense coverage to NYC or SF may be available if needed.
Compensation: OTE of $180,000–$247,000 per year, with a 60/40 split, plus equity and commission.
Company
Ramp builds smart financial infrastructure that automates payment authorization, risk flagging, spend categorization, and financial close for businesses.
What you will do
- Build and lead a high-performing team of 5–8 Account Managers.
- Prioritize strategic accounts and support account managers in building or repairing customer trust.
- Own quota performance, pipeline generation, spend activation, product activation, retention, and expansion goals.
- Hire, train, coach, and develop Account Managers through role-plays, call reviews, enablement sessions, and career planning.
- Turn successful approaches into scalable team processes, playbooks, and tooling.
- Partner with Sales, CX, CSM, Risk, and Product to remove blockers and drive customer outcomes.
Requirements
- At least 2 years of quota-carrying sales or account management experience as an individual contributor, including new business or cross-sell/upsell experience.
- At least 1 year of experience building and leading sales or account management teams with a record of exceeding goals.
- Experience in fast-paced, results-oriented go-to-market environments; SaaS or AI experience is preferred.
- Ability to explain contractual, technical, and financial value to customers and executive stakeholders.
- Proficiency with Salesforce, Looker, Excel, and data-driven decision-making.
- Strong communication, presentation, collaboration, influencing, hiring, and coaching skills.
Culture & Benefits
- Flexible paid time off and centralized home-office equipment ordering.
- Health and wellness stipend, weekly coffee stipend, and budget for intra-office travel.
- 100% medical, dental, and vision coverage for employees, with partial dependent coverage.
- 401(k) with employer match, fertility support, parental leave, pet insurance, and employee assistance programs.
- In-office meals, snacks, drinks, and other workplace perks.
- Relocation expense coverage to New York City or San Francisco may be available.
Hiring process
- Referred candidates should contact the referring person to apply on their behalf.
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