Senior Account Manager (Fintech)

TL;DR

Senior Account Manager (Fintech): Managing a portfolio of international customers to drive net revenue growth through renewals, cross-sell, and upsell opportunities with an accent on building multi-threaded relationships with C-suite finance stakeholders. Focus on developing account growth plans, executing revenue strategies, and preventing churn through data-driven health monitoring.

Location: Hybrid (must be based in the UK and work from the London office at least two days per week)

Salary: £64,189 - £86,843 per year

Company

hirify.global provides a data-driven planning and growth platform designed specifically for finance teams to work smarter using Excel.

What you will do

• Build and nurture multi-threaded relationships with key stakeholders and C-suite decision-makers within customer organizations.
• Develop and execute account plans to drive net revenue growth via renewals, cross-selling, and upselling.
• Lead the quote-to-order process, preparing bespoke pricing proposals and managing contract execution.
• Monitor account health using data-driven insights to proactively identify and mitigate churn risks.
• Collaborate with Solutions, Customer Success, and Product teams to ensure value realization for customers.
• Mentor junior team members and lead internal enablement initiatives to improve team productivity.

Requirements

• 4+ years of experience in client retention and growth strategy or corporate finance/FP&A.
• At least 1 year of internal experience in an Account Manager role with a history of exceeding targets.
• Expertise in selling to finance audiences and knowledge of finance processes and accounting.
• Proven ability to communicate and present effectively to senior management and C-suite stakeholders.
• Strong negotiation skills for handling complex contract discussions and resolving customer issues.
• Must be based in the UK and work from the London office at least two days per week.

Nice to have

• Experience driving adoption and change management within technology organizations.
• Growth mindset committed to personal and professional development.

Culture & Benefits

• Competitive total rewards package including Employee Stock Option Program and 401k matching.
• Comprehensive health and dental plans, including a free Headspace subscription.
• Education subsidies and professional development programs to support career growth.
• Generous leave options for vacation, wellness, and parental support.
• Flexible work culture with modern workspaces in Toronto, London, and Indore.
• An innovation-led environment encouraging the application of AI to automate workflows.