Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing a portfolio of golf course partners to drive revenue growth and client retention with an accent on relationship management and up-selling. Focus on optimizing tee time offerings, implementing dynamic pricing strategies, and leveraging data to increase partner value.

Location: Belfast, United Kingdom (Onsite)

Company

A leading provider of online tee time booking systems for golf clubs across the UK, Europe, and the US.

What you will do

• Manage key partner clients and grow accounts through strategic up-selling of products and services.
• Conduct regular performance reviews and check-ins to gather feedback and identify growth opportunities.
• Provide consultative advice to help customers maximize product adoption and optimize tee time inventory.
• Execute strategies to strengthen relationships using quantitative data to help partners meet their success criteria.
• Implement and educate partners on dynamic pricing strategies within the golf industry.
• Maintain accurate activity records using Salesforce and collaborate with international colleagues to support company culture.

Requirements

• 1+ years of experience in Sales or Account Management within e-commerce or technology.
• Proven track record of responsibility for the retention and growth of assigned customer accounts.
• Strong negotiation skills and business acumen for managing complex client relationships.
• Experience analyzing and presenting data or demos to support client recommendations.
• Proficiency with CRM tools, specifically Salesforce or similar sales automation platforms.
• Must be based in Belfast, UK, with a willingness to travel for work purposes.

Nice to have

• Degree in Business, Marketing, or IT.
• Familiarity or professional experience within the UK golf market.

Culture & Benefits

• Opportunity to work in a disruptive industry reshaping the game of golf.
• Collaborative environment with local and international team engagement.
• Focus on a positive, inclusive workplace culture ("Golf a Great Place to Work").
• Equal employment opportunity environment with accessibility support for candidates.