People Operations Specialist

TL;DR

People Operations Specialist (Health & Wellness): Own and coordinate critical People Operations functions across onboarding, employee experience, compliance, HR systems, project coordination, and performance support with an accent on seamless employee lifecycle management and operational efficiency. Focus on proactively improving processes, leveraging AI tools for automation, and driving accountability in a fast-paced remote environment.

Location: Fully remote, must be based in LATAM, Central America, or the Caribbean with availability 8:00 AM – 6:00 PM EST, Monday through Friday.

Company

Fast-growing operator of direct-to-consumer brands in health and wellness with flagship brand Rejuvacare serving 400,000+ customers, scaled 12x in a year to nearly 150 people across 15+ countries, remote-first and async-first.

What you will do

• Own end-to-end onboarding process including documentation, system setup, orientation, and 30/60/90-day follow-ups.
• Manage HR operations, compliance, employee lifecycle events, and documentation workflows.
• Support employee relations, performance reviews, conflict resolution, and manager accountability.
• Drive People & Culture projects using tools like Asana, ensuring timely execution and visibility.
• Create HR content, SOPs, training materials, and use AI for workflow improvements and reporting.
• Coordinate employee engagement events, perks, and off-sites.

Requirements

• 4+ years in HR, People Operations, HRBP, HR Generalist, or People & Culture roles
• Excellent spoken and written English (professional-level fluency)
• Experience supporting remote/global teams and EST hours (8AM-6PM)
• Strong onboarding, employee lifecycle, and relations experience
• HR systems like BambooHR, project management, AI tools (Claude/ChatGPT), Google Workspace
• High ownership, critical thinking, organization in fast-paced independent environment

Nice to have

• Asana or similar project tools
• HR dashboards, reporting, SOPs building
• Company events coordination
• Startup/high-growth/remote-first experience
• HR automations

Culture & Benefits

• Monthly USD via Wise, contractor basis, performance reviews at 30/60/90 days and quarterly.
• Flexible PTO pro-rated first year, marriage/bereavement/parental leave.
• $100 welcome gift, company computer after 1 year (refreshed every 3), $70/month wellness allowance.
• Birthday gift card, in-country meetup allowance.
• High-growth async-first environment, IC career track, direct collaboration with Head of People & Culture.