Director of People Operations

TL;DR

Director of People Operations: Own the full employee journey and build scalable People Ops infrastructure for a high-growth, remote-first startup with an accent on culture, performance, compliance, L&D, and IT. Focus on evolving remote-first systems, performance management programs, manager training, and cross-functional partnerships for consistent employee experience.

Location: Remote (United States)

Company

VC-backed startup changing how new homes are designed and built, with $83M raised from top VCs and industry leaders.

What you will do

• Build and own the People Ops roadmap, translating company goals into scalable programs emphasizing high trust, accountability, and autonomy.
• Lead, mentor, and develop the People Ops team with clear KPIs and growth investments.
• Evolve remote-first culture through systems promoting accountability, autonomy, and resilience.
• Refine performance management and engagement programs to balance high standards and trust.
• Build and lead manager training and support programs for effective team leadership.
• Oversee IT systems, benefits, compliance, and help desk operations.
• Serve as point person for organizational change and internal communications.
• Partner with Recruiting and Events for seamless employee experience.

Requirements

• 7–10 years in People Ops or HR building scalable programs in high-growth tech
• 2–3 years leading People Ops team in distributed, remote-first environments
• Significant experience with remote work cultural and operational challenges
• Data-driven approach using engagement, retention, and performance metrics
• Strong communication for policy changes and comp redesigns
• Deep familiarity with HR tech: Lattice, Rippling, Slack, Notion, Asana, Google Workspace

Culture & Benefits

• Remote-first since 2018 with flexible hours
• Competitive salary with significant equity
• Comprehensive medical, dental, vision for full-time U.S. employees
• Unlimited PTO and meaningful maternity/paternity leave
• Short/long-term disability and 401K
• Home office stipend