Director, Platform Sales (Healthcare)

TL;DR

Director, Platform Sales (Healthcare): Leading end-to-end enterprise sales processes for AI-powered healthcare CX platform with an accent on strategic accounts in providers, payers, and pharmacy retailers. Focus on building pipeline through relationships and ABM, negotiating complex partnerships, and achieving sales quotas in complex environments.

Location: Boston, Massachusetts (remote-eligible roles based anywhere in Canada or US)

Salary: $154,700 - $232,100 USD

Company

Leading AI-powered healthcare consumer experience platform reaching 63 million people worldwide, partnered with Highmark Health, Manulife, Telus, and others.

What you will do

• Own end-to-end sales process for target strategic platform accounts
• Build pipeline leveraging relationships and collaborate on Account Based Marketing campaigns
• Work with executives to develop sales stories and materials for prospects
• Improve sales processes and buyer journeys for new industry verticals
• Negotiate complex partnership agreements to completion
• Identify product needs from prospects and communicate to leadership
• Achieve sales objectives, maintain forecasts, and ensure smooth handoffs to delivery

Requirements

• 10+ years in enterprise sales
• Experience in Platform as a Service, digital transformation, consumer/patient engagement sales
• Knowledge of US healthcare industry (providers, pharmacy retailers) and/or health benefits (payers, HCM, brokers)
• Proven quota attainment in complex sales environments
• Ability to engage C-Suite stakeholders in large corporates
• Proficiency with Salesforce and sales acceleration tools
• Experience creating client presentations and documentation
• Bachelor's degree in Business or equivalent

Nice to have

• Demonstrated experience using AI tools responsibly
• Curiosity for new technologies

Culture & Benefits

• Comprehensive medical, dental, vision coverage
• Performance-based bonus and employee stock options
• Unlimited PTO and wellness days
• Tax-advantaged spending accounts for healthcare and dependent care
• Professional development, mentorship, and growth opportunities
• Flexible ways of working

Hiring process

• Application review by recruiter (human-reviewed)
• Recruiter outreach for goals discussion and team-specific interview process
• Reference and background checks prior to offer (additional for US candidates)