Account Director (Fintech)

TL;DR

Account Director (Fintech/Observability): Driving new business growth and ensuring retention for critical IT observability solutions within the capital markets sector with an accent on strategic account management and complex B2B sales cycles. Focus on qualifying high-value opportunities, managing a predictable pipeline, and building deep relationships with technical and business leaders in Tier 1 banks.

Location: Hybrid (London, UK)

Company

hirify.global provides automated IT observability solutions specifically designed for demanding and regulated industries, trusted by 90% of Tier 1 capital markets firms.

What you will do

• Manage annual new business growth and retention targets within a predefined Financial Services territory.
• Develop strategic relationships with existing accounts and identify up-sell and cross-sell opportunities.
• Drive the full sales cycle from prospecting and discovery to PoC success criteria and deal closure.
• Collaborate with Marketing and BDR teams to execute sales campaigns and attend industry events.
• Coordinate with Pre-Sales, Professional Services, and Legal teams to ensure a seamless customer experience.
• Act as the "Voice of the Customer" by providing product feedback to the Product Management team.

Requirements

• 5+ years of experience selling complex software into the capital markets space.
• Deep knowledge of monitoring/observability technology and financial trading infrastructure (OMS, market data feeds, risk systems).
• Proven track record in both hunting for new business and farming existing accounts.
• Ability to manage complex sales cycles involving multiple internal and external stakeholders.
• Experience delivering product demonstrations and presentations to technical and business executives.
• Ability to travel occasionally across the EMEA region.

Culture & Benefits

• Comprehensive Health and Dental insurance for employees and dependents.
• Flexible hybrid working arrangement.
• Financial security through pension, life assurance, and income protection.
• Enhanced parental leave and "buy and sell" holiday options.
• Professional development via training reimbursement.