Director, Customer Success, OEM Solutions (Pricing & Incentives)

TL;DR

Director, Customer Success, OEM Solutions (Pricing & Incentives): Lead customer success for OEM clients using proprietary automotive data and analytics with an accent on sales, pricing, incentives, and residual values. Focus on developing actionable insights, optimizing multi-billion-dollar budgets, and presenting recommendations to C-suite executives.

Location: Remote (California only, LA area preferred, requires 25-30% travel)

Salary: $165,000–$180,000 per year

Company

Global leader in automotive data, advanced analytics, and industry expertise powering auto-related decisions.

What you will do

• Act as trusted advisor to OEM executives on sales, pricing, incentives, and residual values.
• Distill complex data into actionable insights and recommendations to enhance client profitability.
• Present to C-suite on pricing, incentives, business planning, demand forecasting, and market analysis.
• Aggregate data from multiple sources to explain sales performance, competitive landscape, and industry dynamics.
• Develop client-specific solutions, case studies, and pursue business development opportunities.
• Mentor junior analysts and support sales team with data-driven solutions.

Requirements

• 10+ years in consulting, finance, analytics, or sales
• Auto industry experience required, ideally in sales or finance
• MBA highly desirable
• Consulting experience highly desirable
• Data analysis, problem-solving, storytelling, communication, and leadership presentations
• Excel, PowerPoint, Tableau, SQL
• Ability to thrive in dynamic, fast-paced environment

Culture & Benefits

• Innovative, collaborative, data-grounded culture focused on customer success.
• Commitment to diversity and equal opportunity employment.
• Values trust, ease, getting things done, and continuous improvement.