AI Workforce Enablement Lead (Fintech)

TL;DR

AI Workforce Enablement Lead (Fintech): Own the enablement approach for AI-driven workflow and role changes with an accent on driving real adoption through programs, manager support, and practical resources. Focus on translating redesigned workflows into clear expectations, tracking behavior change with leading indicators, and partnering across HR, Talent, and AI teams to ensure sustainable transitions.

Location: Remote anywhere in the continental US

Company

Leading FinTech provider of in-store and e-commerce lease-to-own solutions, subsidiary of PROG Holdings (NYSE: PRG).

What you will do

• Own workforce enablement for AI-driven workflow and role changes
• Design and run adoption-focused enablement programs and manager resources
• Translate workflows into role expectations, skills, and enablement plans
• Partner with Talent, HR, and AI teams to align enablement with accountability
• Track adoption via behavior change indicators and refine based on feedback

Requirements

• 5+ years in workforce transformation, people enablement, or talent change execution
• Proven experience driving behavior change beyond training or communications
• Comfort with HR/Talent systems (role design, skills, learning, performance)
• Strong judgment, autonomy, and follow-through in fast-moving environments
• Practical curiosity and experience with AI-enabled ways of working
• Bachelor’s degree or equivalent work experience

Culture & Benefits

• Competitive compensation and full health benefits (Medical/Dental/Vision/Life Insurance + Paid Parental Leave)
• Company-matched 401(k), Paid Time Off + Holidays + Volunteer Hours
• Employee Resource Groups, Stock Purchase Program, Tuition Reimbursement
• Charitable Gift Matching and job-required equipment/services