2 дня назад
Director of Enablement & Performance (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Director of Enablement & Performance (SaaS): Building cross-functional enablement, onboarding, knowledge, product training, and coaching programs that improve performance across go-to-market and technical teams with an accent on measurable outcomes, scalable learning systems, and product fluency. Focus on defining KPIs, optimizing programs through performance data, and translating complex product releases into practical training.
Location: London, hybrid
Company
provides an API, event, and AI-agent governance platform for enterprise customers.
What you will do
- Design and execute a unified enablement strategy to improve performance across departments.
- Build scalable, role-specific onboarding programs that accelerate new-hire time to performance.
- Develop and maintain a central knowledge ecosystem, documentation, and training content.
- Lead enablement for product releases and translate product complexity into practical training.
- Build skills-development and coaching frameworks with functional leaders across Sales, Product, Engineering, Marketing, Customer Success, and Support.
- Define enablement KPIs and optimize programs using performance data and feedback.
Requirements
- 7+ years of experience in enablement, performance improvement, learning and development, or go-to-market operations.
- Experience driving measurable performance improvements across multiple functions.
- Experience partnering with both go-to-market and technical teams.
- Hands-on experience building content, onboarding flows, or enablement systems.
- Strong communication and stakeholder-management skills, with the ability to influence without formal authority.
- Data-first mindset, ownership of projects end to end, and comfort working through ambiguity.
Nice to have
- Experience in SaaS, AI-enabled systems, or open-source communities.
- Experience in high-growth B2B SaaS companies.
Culture & Benefits
- Hybrid culture with access to offices in company hubs.
- Medical coverage, pension and 401k program options, and an employee stock option plan.
- 25 days of holiday or vacation in addition to in-country national holidays.
- Three mental health days per year, a birthday day off, and a professional development allowance.
- Quarterly outings and an annual off-site.
- Collaborative, open, ownership-oriented culture focused on continuous growth.
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