AV Technician – Meeting & Events Tech Services
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
AV Technician (Meeting & Events Tech Services): End-to-end technical delivery of in-person, virtual, and hybrid events across the enterprise with an accent on platform management, live execution, and high-quality attendee experience. Focus on leading consultations, rehearsals, real-time troubleshooting under pressure, and post-event content processing.
Location: Onsite – 5 Days/Week | Boston, MA, New York, NY, and Atlanta, GA
Salary: $79,620 - $132,720 USD
Company
is a financial services company committed to fighting for everyone's opportunity for a better financial future through bold actions and inclusive culture.
What you will do
- Lead customer intake, technology consultations, platform selection, and execution planning for ~400 events per year.
- Conduct technical walk-throughs, presenter rehearsals, pre-event tech checks, and run-of-show development.
- Launch and manage live meetings, webinars, hybrid events using Microsoft Teams and Zoom, handling settings like security, recordings, breakout rooms, polls, and Q&A.
- Monitor events in real-time, provide incident response, and resolve issues during high-visibility executive meetings.
- Trim, package, and deliver recorded content, generate reports, and contribute to post-event reviews.
- Perform daily AV conference room checks for stability.
Requirements
- 3–5+ years of experience supporting enterprise AV, virtual, or hybrid events.
- Hands-on experience with Microsoft Teams and Zoom, including webinars and live events.
- Technical experience with Cisco meeting equipment.
- Proven ability to lead live event execution with composure under pressure and attention to detail.
- Experience supporting executive or high-visibility meetings.
- Strong troubleshooting skills across audio, video, content sharing, and excellent communication/customer service skills.
Nice to have
- Experience with large-scale webcasts, all-hands, or hybrid events.
- Familiarity with conference room AV systems (cameras, microphones, DSPs, control panels).
- Working knowledge of Microsoft Teams Rooms and/or Zoom Rooms.
- Understanding of AV signal flow, basic networking, and accessibility best practices.
- Experience coordinating with vendors or third-party production partners.
- AV certifications such as CTS (or equivalent).
Culture & Benefits
- Health, dental, vision, and life insurance plans.
- 401(k) with up to 6% company matching and employer-paid Voya Retirement Plan (4%).
- Tuition reimbursement up to $5,250/year.
- Paid time off including 20 days PTO, nine company holidays, flexible Diversity Celebration Day, and 40 hours paid volunteer time.
- Focus on customer focus, critical thinking, team mentality, business acumen, and learning agility.
- Inclusive environment valuing differences and providing resources for well-being.
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