Senior Client Success Account Manager (Marketing)

TL;DR

Senior Client Success Account Manager (Marketing): Driving revenue growth and client impact across a portfolio of clients with an accent on cross-sell and upsell opportunities. Focus on coordinating with internal subject matter experts to create cohesive pitches, developing pricing scenarios, and engineering renewal structures.

Location: Remote (USA)

Salary: $90,000 - $105,000 plus a discretionary performance bonus

Company

hirify.global is the largest independent full-funnel marketing agency in the U.S. specializing in digital media management and growth accountability.

What you will do

• Partner with Delivery Leadership and Client Partner Leads to validate and prioritize growth opportunities.
• Own the end-to-end creation of cross-sell pitches, coordinating between client teams and internal subject matter experts.
• Build pricing scenarios, SOWs, and staffing plans for client expansion opportunities in collaboration with Finance and Resource Management.
• Execute account planning and whitespace mapping to identify potential service expansions within the client portfolio.
• Manage the end-to-end processing for renewals and expansions, maintaining data integrity in Salesforce.
• Lead cross-functional scenario planning to engineer renewal structures that balance client satisfaction with profitability.

Requirements

• 6-10 years of experience in Client Success, Revenue Enablement, or a related field.
• Must be based in the USA.
• Proven experience in supporting internal teams and enabling leadership to drive revenue growth.
• Experience in account planning and whitespace mapping to drive strategic expansion.
• Analytical mindset with the ability to run data-driven financial scenarios for deal building.
• Proficiency with CRM platforms, with Salesforce experience strongly preferred.

Culture & Benefits

• Unlimited PTO and 20 paid holidays to ensure above-industry standard work-life balance.
• 100% remote work environment with high flexibility.
• Comprehensive health coverage: Medical, Dental, Vision, Life & Disability, and Flex Spending Accounts.
• Retirement savings with a 100% match on contributions up to 4%.
• Generous parental leave: 16 weeks for birthing parents and 12 weeks for partners at 100% pay.
• Investment in growth through on-demand learning, mentorship, and leadership development programs.