Senior Engagement Manager (SaaS)

TL;DR

Senior Engagement Manager (SaaS): Managing high-integrity SAF programs for enterprise customers in aviation, energy, and logistics within the APAC region with an accent on program delivery and regulatory compliance. Focus on guiding customers from implementation to go-live and scaling decarbonization strategies.

Location: Must be based in Singapore

Company

hirify.global is a platform enabling enterprises to build and operate high-integrity Sustainable Aviation Fuel (SAF) programs.

What you will do

• Manage a portfolio of key enterprise customers in APAC across the aviation, energy, and logistics sectors.
• Build long-term relationships with senior stakeholders, including Sustainability, ESG, Fuel Procurement, and Finance teams.
• Oversee end-to-end implementation of complex SAF and decarbonization programs.
• Monitor operational metrics, implementation timelines, and SLA adherence to ensure program quality.
• Provide regional and regulatory expertise on CORSIA compliance and APAC aviation decarbonization strategies.
• Identify commercial expansion opportunities and translate regional market dynamics into actionable product feedback.

Requirements

• Must be based in Singapore.
• Professional fluency in Japanese and excellent English communication skills.
• Minimum 6 years of experience in management consulting, SaaS implementation, or enterprise customer success.
• Bachelor’s degree, ideally in the hard sciences.
• Ability to travel within APAC and work across regional time zones.
• Comfort with configurable SaaS platforms and discussing API integrations and data workflows.

Nice to have

• Experience in carbon markets, fuel markets, or carbon accounting.

Hiring process

• Phase 1: Introductory conversations regarding experience and role fit.
• Phase 2: Practical exercise involving a written brief and a presentation.
• Phase 3: Executive conversation with a member of the leadership team.