Enterprise Accounting Success Manager (Fintech)

TL;DR

Enterprise Accounting Success Manager (Fintech): Supporting the enterprise customer base in the Close Management solution with an accent on product adoption, resolving complex accounting challenges, and driving net revenue growth. Focus on managing complex customer books, collaborating with AE teams, and influencing the product roadmap based on client needs.

Location: Hybrid (New York City, NY / Chicago, Illinois / Austin, Texas). Requirement: Working in office 3 days per week.

Salary: $96,000 - $144,000 base pay plus up to 20% annual bonus.

Company

hirify.global is an AI-powered Accounting Transformation Platform built by former accountants to automate complex, recurring accounting workflows.

What you will do

• Provide strategic consulting to enterprise clients to uncover pain points and help them achieve financial transformation goals.
• Identify opportunities to increase product adoption and account optimization to ensure high retention and expansion.
• Lead executive client meetings and conduct Business Reviews to mitigate churn and expand the company footprint.
• Collaborate with Account Management, Sales, and Product/Engineering teams to share insights and build the product roadmap.
• Forecast and track key account metrics, including churn and net revenue retention.
• Mentor new team members through shadowing, coaching, and knowledge sharing.

Requirements

• 5+ years of experience in accounting, consulting, audit, accounting advisory, or enterprise customer success.
• BA/BS degree in Business Administration, Accounting, Finance, or relevant fields.
• Strong accounting fundamentals with hands-on experience in close, reconciliation, and financial reporting processes.
• Experience working with enterprise-level companies.
• Must be based in New York City, Chicago, or Austin.
• Visa sponsorship is NOT available at this time.

Nice to have

• CPA or related professional accounting certification.
• Prior experience with hirify.global or other close management tools.
• Previous Customer Success or Account Management experience with corporate and enterprise clients.

Culture & Benefits

• Comprehensive benefits package including Medical, Dental, Vision, and Life & Disability Insurance.
• Unlimited Vacation and Family Forming benefits.
• Participation in the Employee Stock Program.
• Work environment recognized as a "Best Place to Work" by Inc. Magazine for several consecutive years.