ServiceNow Developer (ServiceNow)

TL;DR

ServiceNow Developer (ServiceNow): Designing and developing maintainable solutions on the ServiceNow platform with an accent on ITSM, CSM, and ITOM modules. Focus on building scalable components, developing REST/SOAP integrations, and ensuring long-term sustainability by minimizing custom code.

Location: London, United Kingdom

Company

hirify.global is a fast-growing technology firm specializing in IT transformation and delivery services for major UK organizations, including a significant portion of the FTSE 100.

What you will do

• Design and develop high-quality solutions across the ServiceNow platform, balancing speed with sustainability.
• Configure core capabilities including ITSM, CSM, Now Assist, EC/Portals, workflows, and ITOM.
• Build reusable and scalable components using out-of-the-box functionality to minimize technical debt.
• Develop and maintain integrations via REST/SOAP APIs with external systems.
• Collaborate with architects to ensure alignment with design standards and guardrails.
• Troubleshoot platform issues and contribute to technical documentation.

Requirements

• Strong hands-on experience in ServiceNow development across multiple modules.
• Advanced scripting skills in JavaScript, including Script Includes, Business Rules, and Flow Designer.
• Experience building integrations and working with APIs.
• Solid understanding of CMDB and data structures.
• Proven ability to deliver independently in a senior capacity.
• Mandatory: Data foundations knowledge.

Nice to have

• ServiceNow Certified Application Developer (CAD) certification.

Culture & Benefits

• 25 days of annual holiday.
• Private Medical Health care via Vitality.
• Pension contribution and Life Assurance.
• Support for professional certifications as part of learning and development.
• Access to retail discounts for travel, leisure, and health services.
• Inclusive environment with Employee Resource Groups and a Disability Confident Interview Scheme.