Brand Ambassador - Marc Jacobs

TL;DR

Brand Ambassador (Marc Jacobs Beauty): Deliver commercial performance through high-level make-up artistry and sales excellence in luxury retail with an accent on customer consultations, storytelling, and brand loyalty. Focus on executing merchandising, maintaining KPIs, and building relationships to turn customers into advocates.

Location: London, Selfridges (onsite)

Company

Global beauty leader hirify.global, home to luxury brands like Marc Jacobs Beauty.

What you will do

• Achieve monthly sales targets and KPIs through make-up consultations and upselling.
• Deliver exceptional customer service and build lasting relationships.
• Execute merchandising guidelines and maintain brand standards.
• Collaborate with in-store team, retailer staff, and Area Manager.
• Use iPad tools for reporting and manage technical processes.

Requirements

• Proven experience in beauty retail with high-level make-up artistry.
• Strong sales mindset and passion for luxury brands and trends.
• Ownership mentality, detail-focused, and team-player attitude.
• Commercial awareness of performance, competitors, and trends.

Culture & Benefits

• Competitive salary aligned to experience.
• 8% employer pension contribution and generous staff discounts.
• Day off on your birthday and ongoing hirify.global Academy training.
• Clear progression opportunities in luxury retail.
• Supportive, inclusive team culture with collaboration.