Fraud Engineering Operations Director (Fintech)

TL;DR

Fraud Engineering Operations Director (Fintech): Lead operational execution for Fraud Intelligence Product Line organization, bringing together Product, Engineering, and cross-functional partners to drive business performance and operational excellence. Focus on orchestrating operating model, managing multi-million budgets and headcount, and ensuring clear visibility into KPIs, delivery, and financials.

Location: Austin, Texas (Hybrid). Applicants must be authorized to work for any employer in the U.S. No visa sponsorship.

Company

Leading provider of digital banking and lending solutions to banks, credit unions, fintechs, and alternative finance companies in the U.S. and internationally.

What you will do

• Run day-to-day operations of Fraud Intelligence Product Line, ensuring execution against plans.
• Facilitate monthly Fraud Business Reviews and leadership operating rhythms like staff meetings and quarterly reviews.
• Manage financial oversight of multi-million product and engineering portfolio, including budget tracking and headcount planning.
• Drive product and engineering execution by clearing blockers, coordinating dependencies, and ensuring accountability.
• Track and report key metrics on product delivery, engineering throughput, and financial performance via dashboards.

Requirements

• 12+ years in business operations, program management, or operational leadership in large-scale tech organizations.
• Proven track record driving execution across complex cross-functional environments.
• Experience supporting Product and Engineering organizations at scale.
• Strong operational rigor managing budgets, headcount, and performance tracking.
• Excellent communication and analytical skills; experience with senior leaders.
• Fluent written and oral English required.

Nice to have

• Experience in fraud, risk platforms, financial services, or trust & safety.

Culture & Benefits

• Hybrid work opportunities and flexible time off.
• Career development, mentoring programs, and internal mobility.
• Competitive health insurance, generous paid parental leave.
• Employee recognition programs like “Circle of Awesomeness” and “You Earned it”.
• Community volunteering, philanthropy, and events like Dodgeball for Charity.