Partner Success Manager (Fintech)

Location: London, United Kingdom; hybrid, with at least 3 office days per week and Mondays required in the Shoreditch office.

Salary: £51,397–£67,881 annual salary, depending on experience. Stock options: £27,215–£39,578.

Company

hirify.global is a VC-backed fintech building a financial membership platform centered on credit cards, rewards, and experiences.

What you will do

• Monitor partner performance and improve total spend through offer structure and placement strategy.
• Own renewals, rebooking, and upsell conversations to turn campaign partners into long-term relationships.
• Segment the partner book by engagement level and focus coverage on the highest-return opportunities.
• Onboard new partners quickly and drive member engagement from launch.
• Build partner case studies that improve sales conversion and support acquisition of new partners.

Requirements

• Experience in account management, partner success, or a similar relationship-driven commercial role.
• Ability to interpret performance data, identify underperformance, and decide on effective actions.
• Understanding of the hospitality or dining sector, or strong motivation to learn it quickly.
• Strong focus on partner outcomes, with the ability to advocate internally and challenge decisions when needed.
• Comfort with ownership and autonomy in a function without an established playbook.
• Must be able to work from the United Kingdom and attend the London office at least 3 days per week.

Nice to have

• Background in food and beverage, restaurants, or independent venues.

Culture & Benefits

• Office-first, remote-friendly working environment with a Shoreditch office.
• 35 holidays, including 27 days of annual leave and 8 public holidays.
• Private healthcare through Bupa and enhanced parental leave of up to 12 weeks after one year.
• £750 annual learning and training allowance.
• Regular breakfasts, lunches, team events, and offsites, plus a cycle-to-work scheme.
• Fortnightly one-to-ones, quarterly peer perspectives, and weekly reflection and learning sessions.

Hiring process

• Introductory Google Meet call with the VP of Partnerships.
• Take-home case interview focused on partner performance and relationship management, followed by a discussion.
• Face-to-face experience and values interviews, followed by reference, right-to-work, and criminal background checks.