Deal Desk Coordinator (Sales Ops)

TL;DR

Deal Desk Coordinator (Sales Ops): Processing and updating Closed Won deals in Salesforce with an accent on data accuracy and compliance. Focus on managing contract buyout requests, coordinating cases between sales and analysts, and optimizing post-sales operational efficiency.

Location: Remote (Must be based in the Philippines)

Company

A cloud commerce platform that helps merchants in retail, hospitality, and golf innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Process and update Closed Won deals in Salesforce, ensuring accurate MRR and NRR values.
• Review and manage contract buyout requests for compliance with company policies.
• Manage and assign cases to analysts based on workload and daily priorities.
• Respond to Sales team inquiries regarding deal status, data entry, and processes.
• Maintain accurate records and documentation to support reporting and compliance standards.

Requirements

• Previous experience in an administrative, operational, or data-focused role.
• Proficiency with CRM systems, specifically Salesforce.
• Strong organizational and time management skills with high attention to detail.
• Effective written and verbal communication skills.
• Collaborative mindset for cross-functional teamwork.

Culture & Benefits

• Permanent work from home setup with optional coworking space access.
• HMO coverage for employee and two dependents.
• Generous leave package: 15 vacation days and 10 sick leaves.
• Monthly food and work-from-home allowances.
• Annual health and wellness budget.
• Free LinkedIn Learning license and mental health support services.