Full-time Virtual Assistant

TL;DR

Full-time Virtual Assistant (Back Office): Respond to emails and phone calls, manage calendars and contacts, perform market research and customer service with an accent on administrative support, data organization, and report preparation. Focus on monitoring progress, identifying operational improvements, and utilizing AI tools like ChatGPT for efficiency.

Location: Remote from Batangas City, Batangas, Philippines. Graveyard shift Monday to Friday.

Salary: PHP 15,200–17,200 per month

Company

Marketing solutions provider serving US and Canadian clients.

What you will do

• Respond to emails and phone calls, provide customer service as first point of contact
• Schedule meetings, organize client calendars, manage contact lists
• Prepare spreadsheets, online records, presentations, and performance reports
• Perform market research, analyze data, assist in target formulation
• Prioritize tasks, monitor progress, identify issues and suggest improvements
• Address administrative queries, meet client expectations

Requirements

• At least 6 months experience in marketing, executive secretary, virtual assistant, customer service, or BPO
• Proficient in AI tools (ChatGPT, Sora, Midjourney, Lumen5), social media platforms
• Strong computer skills: MS Office, spreadsheets, Google Calendar, communication platforms
• Basic knowledge of creative output (graphics, video)
• Excellent time management, organization, multitasking, attention to detail
• Equipment: Laptop/Desktop (Core i3/i5, 8GB RAM), noise-cancelling headset, 30 Mbps wired internet, specific software (Anydesk, Gdrive, Discord)

Nice to have

• Familiarity with desktop sharing, cloud services, CRMs

Culture & Benefits

• Permanent work-from-home, full-time long-term employment
• Basic salary + government benefits, health benefits, leaves, bonuses, incentives
• Salary based on skills, attitude, performance, attendance
• Opportunity for regularization and promotion

Hiring process

• Skills assessment: 5 days