Account Manager (Sales)

TL;DR

Account Manager (Sales): Managing the conversion renewal sales cycle for existing customers with an accent on resolving customer issues, communicating value propositions, and negotiating pricing. Focus on achieving monthly quotas, maintaining accurate Salesforce records, and optimizing the customer renewal experience.

Location: Austin, Texas

Company

hirify.global is a people-first company providing simple, powerful, and secure solutions to help customers accelerate business transformation.

What you will do

• Guide existing customers through the conversion renewal sales cycle from initial contact to closing.
• Resolve customer issues to ensure continued relationships and prevent churn.
• Communicate value propositions, suggest growth solutions, and negotiate pricing based on customer requirements.
• Generate and follow up on software renewal quotes.
• Maintain accurate customer and pipeline records within Salesforce.
• Collaborate with cross-functional teams to share customer feedback and improve the overall experience.

Requirements

• Passion for sales and a results-oriented, customer-centric mindset.
• Excellent oral and written communication skills.
• Experience in analytical thinking and problem-solving.
• Must be based in Austin, Texas.

Nice to have

• Knowledge of subscription models, Perpetual Support, SaaS, and cloud technologies.
• Previous experience with NetSuite and/or Salesforce.

Culture & Benefits

• People-first company culture focusing on enriching the lives of employees and customers.
• Innovative, fast-paced, and collaborative work environment.
• Culture based on attitude, competency, and commitment.
• Equal Employment Opportunity Employer.