Customer Relationship Manager L2 (Sales)

TL;DR

Customer Relationship Manager L2 (Sales): Managing business relationships between customers, sales, and business units to ensure program implementation and growth with an accent on profitability and customer retention. Focus on executing marketing strategies, inventory management, and increasing account penetration.

Location: Chicago, IL, US

Salary: $67,100 - $85,800 per year

Company

hirify.global is a Fortune 500 company providing facility services, uniforms, and safety products to over one million businesses.

What you will do

• Act as a liaison between customers, sales, and various business units to ensure seamless coordination.
• Manage business relationships to ensure accurate and timely program implementation.
• Drive growth and profitability through increased account penetration.
• Execute marketing strategies to maximize customer retention.
• Oversee inventory management and ensure operational efficiency for assigned accounts.

Requirements

• 3+ years of account management or project management experience.
• High School Diploma/GED (Bachelor's degree in Business, Marketing, or similar preferred).
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Valid driver's license.
• Ability to travel up to 20%, including overnight stays.

Nice to have

• Experience in collaborative problem resolution.
• Experience developing and executing sales and marketing plans.
• Proficiency with Microsoft Office Access.

Culture & Benefits

• Comprehensive medical, dental, and vision benefits, with some plans available at zero cost.
• 401(k) with company match and Employee Stock Ownership Plan (ESOP).
• 100% company-paid disability, life, and AD&D insurance.
• Paid time off and holidays.
• Dedicated opportunities for skills development, training, and career advancement.