Customer Success Manager (Automotive)

TL;DR

Customer Success Manager (Automotive): Driving revenue growth and product adoption for secure automotive data platforms with an accent on strategic account management and technical program oversight. Focus on expanding existing accounts, minimizing churn, and aligning product roadmaps with customer business outcomes.

Location: Remote (Must be eligible to work in the United States or Canada)

Salary: $60,000 – $75,000 Annually

Company

hirify.global is a leader in secure, vendor-neutral data movement for the automotive industry, powering platforms like DealerVault and Record Recharge.

What you will do

• Achieve revenue quotas through effective sales strategies, including upselling and cross-selling.
• Build and maintain strategic relationships with key stakeholders and executive sponsors.
• Lead the onboarding, training, and implementation of new vendor and OEM partnerships.
• Conduct Quarterly Business Reviews (QBRs) to align on performance goals and future initiatives.
• Collaborate with Sales, Product, and Engineering teams to elevate the customer experience.
• Monitor product usage trends to proactively engage at-risk customers and minimize churn.

Requirements

• Minimum 3 years of experience in sales, account management, or marketing.
• Associate degree in Management or Sales required; Bachelor's degree preferred.
• Must prove eligibility to work in the United States or Canada (no Visa sponsorship).
• Strong communication, negotiation, and conflict-resolution skills.
• Ability to translate complex technical concepts into business value.
• Willingness to travel as needed for pitches, business expansion, and industry events.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• Paid holidays and dedicated time off for volunteering.
• Wellness activities and birthday leave.
• Work environment built on autonomy, trust, and transparency.
• Commitment to diversity, equity, and inclusion.