Collections Specialist (Healthcare)

TL;DR

Collections Specialist (Finance): Managing customer accounts and collecting past-due payments for a healthcare cloud interoperability platform with an accent on A/R aging analysis and payment dispute resolution. Focus on reducing delinquency across high-volume accounts and maintaining strong customer relationships.

Location: Fully remote within Ireland

Company

hirify.global is a leading digital cloud fax and interoperability solutions provider focusing on unifying healthcare data via advanced standards, NLP, and AI.

What you will do

• Monitor customer accounts for nonpayment, delayed payments, and other irregularities.
• Research and resolve payment discrepancies and follow up on past due accounts via email and phone.
• Negotiate payment arrangements and coordinate with third-party collections agencies.
• Maintain and analyze A/R aging reports with periodic status updates for the account management team.
• Support the AR team with ad hoc projects and handle customer inquiries via phone.

Requirements

• 3+ years of collections experience managing a high volume of accounts (minimum 500).
• 1+ years of experience with Oracle Financials software.
• Intermediate Excel skills, including Lookups and Pivot Tables.
• Strong knowledge of billing procedures and collection techniques.
• Must be based in Ireland.
• Eligible for sponsorship: No.

Nice to have

• 1+ years of experience with Salesforce.

Culture & Benefits

• Fully remote work environment.
• Inclusive and equitable workplace celebrating diversity.
• Equal Opportunity Employer.