ResearchOps Transformation Lead (AI)

TL;DR

ResearchOps Transformation Lead (AI/ResearchOps): Designing and scaling the operational infrastructure for research and strategic insights with an accent on AI automation, knowledge management, and participant recruitment systems. Focus on building AI-powered agents for research synthesis, establishing data governance standards, and increasing insights fluency across the organization.

Location: Hybrid in New York, NY

Salary: $850 - $1,250 per day

Company

hirify.global is a data-driven HR platform helping businesses manage payroll, benefits, and compliance through a supportive, entrepreneurial environment.

What you will do

• Define the vision, roadmap, and OKRs for Research & Insights operations in partnership with leadership.
• Build AI-powered agents and intelligent workflows to automate research synthesis and insight distribution.
• Design and scale a repeatable, self-service participant recruitment and customer access infrastructure.
• Establish research ethics, compliance, and data governance frameworks to ensure participant trust.
• Develop the operational backbone for the Insights Fluency program to empower teams across the company to be insights-driven.
• Govern the Research Knowledge Management system, including metadata frameworks and freshness policies.

Requirements

• 6-8 years of experience building and scaling operational systems at a staff or principal level.
• Proven track record of applying AI tools to build automated workflows for knowledge retrieval and synthesis.
• Deep understanding of experience design, user research, and product development processes in a tech environment.
• Strong cross-functional leadership skills across Product, Design, Engineering, Legal, and Procurement.
• Experience with research platforms such as Great Question, Qualtrics, Dovetail, User Interviews, dscout, or Figma.
• Must be based in or able to work hybrid in New York, NY.

Culture & Benefits

• Welcoming and casual environment with a focus on people and professional growth.
• Wellness program offerings and company retreats.
• Culture driven by COGIS values: Camaraderie, Openness, Grit, Integrity, and Simplicity.
• Contract engagement with the potential to convert to a permanent role.