Lead Services Program Manager (Fintech)

TL;DR

Lead Services Program Manager (Fintech): Driving the partner delivery ecosystem and Essentials portfolio sales for AI-powered financial crime solutions with an accent on program design, SOW negotiation, and cross-functional leadership. Focus on scaling partner delivery frameworks, managing strategic internal initiatives, and ensuring high-quality implementation standards across global financial institutions.

Location: Must be based in or able to commute to Atlanta, GA or Hoboken, NJ (Hybrid: 2 days in office, 3 days remote).

Company

hirify.global Actimize is a global market leader in financial crime, risk, and compliance solutions, leveraging AI and machine learning to protect institutions and safeguard assets.

What you will do

• Represent Professional Services in the Partner Program, enabling certification and delivery methodology evolution.
• Own the end-to-end sales motion for the Essentials product line, including SOW development and pricing.
• Serve as a subject matter expert in pre-sales, defining delivery models and setting client expectations.
• Manage high-priority internal strategic initiatives, defining scope, milestones, and risk mitigation.
• Drive cross-functional alignment between Partner Sales, Product, and Professional Services teams.
• Communicate program status and influence decisions at the executive level.

Requirements

• 7+ years in professional services or implementation roles within financial crime compliance (AML, fraud, transaction monitoring).
• Fluent spoken and written English with exceptional presentation skills.
• Demonstrated experience authoring and negotiating SOWs, MSAs, and professional services agreements.
• Strong program management fundamentals with the ability to manage concurrent workstreams.
• Comfort working with AI/ML-based products and communicating their value to business audiences.
• Must be based in or able to commute to Atlanta, GA or Hoboken, NJ.

hirify.global-to-have">hirify.global to have

• Experience with partner program design or channel enablement.
• Familiarity with cloud-delivered and SaaS hybrid delivery models.
• Prior experience working with global system integrators or advisory partners.

Culture & Benefits

• High-visibility role with direct access to senior leadership.
• Hybrid work model (hirify.global-FLEX) promoting face-to-face collaboration.
• Opportunity to work with market-leading AI and financial crime technology.
• Fast-paced, collaborative, and creative environment.
• Endless internal career opportunities across global domains.