Senior Program Manager (People Programs & AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Program Manager (People Programs & AI): Leading complex cross-functional HR initiatives and identifying opportunities to leverage AI and automation across HR processes with an accent on organizational effectiveness and scalability. Focus on designing AI-enabled solutions, optimizing HR workflows, and managing large-scale transformation programs.
Location: Remote (Must be based in the USA)
Salary: $120,000 - $150,000 USD
Company
is an AI-powered retention engine providing a CustomerOS platform to orchestrate the customer journey for over 2,000 companies.
What you will do
- Lead complex, cross-functional HR initiatives from planning through execution and risk mitigation.
- Assess HR workflows to identify and implement opportunities for automation and AI adoption.
- Research emerging AI tools and industry practices to improve employee and manager experiences.
- Drive organizational change and standardize processes and best practices across HR programs.
- Coordinate with stakeholders across HR functions to ensure alignment, accountability, and execution.
- Measure the impact of AI and automation initiatives through efficiency gains and adoption metrics.
Requirements
- Must be based in the USA
- 6–10+ years of experience in program management, HR transformation, or business operations.
- 5+ years of experience in Human Resources or People Operations functions.
- Strong understanding of how generative AI can be applied to improve HR experiences.
- Proven experience leading complex cross-functional initiatives in highly matrixed environments.
- Excellent communication, facilitation, and stakeholder management skills.
Nice to have
- Experience evaluating or implementing AI, automation, or workflow productivity solutions.
- Familiarity with HR technologies and employee lifecycle processes.
- Experience with process mapping or operational excellence methodologies.
Culture & Benefits
- Comprehensive health package with fully covered medical premiums for employees.
- Financial security through a 401(k) plan and participation in the company equity program.
- Flexible PTO and dedicated Recharge Holidays (one long weekend each quarter).
- $10,000 lifetime fertility stipend.
- Access to coworking spaces globally to support remote work flexibility.
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