Renewals Sales Representative (Software)

TL;DR

Renewals Sales Representative (Software): Managing renewals and protecting recurring revenue for AMER small-business customers with an accent on customer retention and growth identification. Focus on building customer relationships, mitigating risks early, and developing a deep understanding of the database technology landscape.

Location: Cambridge, UK (Hybrid: Office visit once a week)

Salary: £32,000–£35,000 plus 10% shift allowance

Company

hirify.global builds solutions that help data professionals securely manage the data and databases that their organizations depend on.

What you will do

• Manage license renewals and protect recurring revenue for AMER small-business accounts.
• Identify growth opportunities and expansion potential within existing customer accounts.
• Build strong relationships with customers to ensure continuity and identify risks early.
• Develop a comprehensive understanding of hirify.global’s products and the surrounding database technology landscape.
• Collaborate with the Sales team to hit individual and company-wide monthly and quarterly targets.

Requirements

• Experience in managing customer complaints with strong listening skills and a solution-focused mindset.
• Demonstrated interest in IT and technology through study, work, or personal projects.
• Strong motivation to build a professional career in technology sales.
• Ability to manage a busy workload with excellent organization and attention to detail.
• Must be able to commute to the Cambridge office at least once per week.

Culture & Benefits

• Comprehensive benefits package.
• Flexible-hybrid work model blending remote and co-located work.
• Strong promote-from-within culture with clear paths into AE, Marketing, or Management roles.
• Collaborative environment built on trust, accountability, and respect.
• Shift-based working hours (12pm-9pm Mon-Thurs, 9am-5pm Fri).

Hiring process

• Application review by Talent Partners (no AI screening).
• Initial conversation to discuss the role and candidate fit.
• Skills Alignment Interview including competency-based questions or technical assessments.
• Values Alignment Interview to ensure alignment with company culture.