Head of Enablement (SaaS/AI)

Location: Hybrid, requiring 3 days per week in office. Candidates must be based in Los Angeles, San Francisco, Raleigh, or Toronto.

Salary: $160,000–$200,000 base salary plus annual bonus.

Company

hirify.global is a fast-growing technology startup developing a SaaS platform for commercial contractors, including service department and project management capabilities, with AI-driven tools.

What you will do

• Define and own the multi-year enablement vision and strategic roadmap across Revenue, Marketing, Business Development, Professional Services, Customer Success, Customer Support, AI CoE, and Product.
• Define and execute the hirify.global Academy strategy to reduce implementation time to value, accelerate customer product adoption, and support internal enablement.
• Lead and develop functional enablement managers and analysts, setting priorities, performance expectations, and continuous-improvement practices.
• Own Docebo as the source of truth for enablement content across functions and customers, including content governance, review cycles, and deprecation.
• Embed AI into content creation, personalization, and measurement using current best practices.
• Establish enablement KPIs and prepare executive-ready communications for executive leadership and board audiences.

Requirements

• Proven experience building and scaling enablement programs across multiple functions in a high-growth SaaS environment.
• Experience with AI-powered enablement tooling, such as AI content creation, personalization engines, or AI coaching, and enthusiasm for applying AI to enablement workflows.
• Strategic and executive communication skills, with the ability to influence without authority and align diverse stakeholders around a shared vision.
• Data-driven experience defining success metrics, building dashboards, and using insights to iterate on programs.
• 5+ years of experience in enablement or learning and development, including at least 2+ years in a leadership role managing a team.
• Hands-on LMS experience covering curriculum design, content governance, and reporting.
• Clear, compelling communication skills and the ability to translate complex product or process information into engaging learning experiences.
• Must be based in Los Angeles, San Francisco, Raleigh, or Toronto and work in the office 3 days per week.

Nice to have

• Strong familiarity with Docebo.

Culture & Benefits

• Hybrid work schedules with hubs in Los Angeles, San Francisco, Toronto, and Raleigh; lunch is provided on in-office days.
• Generous equity grant and comprehensive benefits package.
• Flexible PTO and a one-time work-from-home allowance.
• Company events and team-building activities, both in person and virtual.
• Fast-paced, collaborative environment with opportunities for growth and career advancement.
• Employment is currently supported across the U.S. except Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming.